How can I get in touch ?
You can reach us by: Email: sam@crossroadspellets.ca Phone: (1) 226-291-0110
I forgot my account password. What should I do ?
See the "Lost your password" section on the login page
How do I track my order ?
Once your order is shipped, we’ll email you a tracking
What kind of BBQ pellets do you sell ?
We stock a wide range of premium wood pellets designed
Can I order bulk or custom spice rubs ?
Absolutely! We offer co-packing and private label solutions. Contact us
Are your spice rubs made in-house ?
Yes! Our Juston Tyme Spice Rubs are custom-crafted and perfect
Can I exchange an item ?
Exchanges are available for items in unopened condition. Your receipt
What is your return and exchange policy ?
Returns are accepted within 30 of purchase for unused, unopened
Where do you deliver ?
Local delivery in our delivery area is available for $10
Do you ship every item on your website ?
RUBS, SAUCES, ACCESSORIES: We are happy to offer shipping on